Contact details

We work closely with each person, their family, friends, and the wider health and social care team. Good support begins with open conversations, careful listening, and taking time to understand what matters.

Life changes, and support sometimes needs to change too. If something is not working, we want to know. We will listen, be honest, work with you and do what we can to put things right.

You may want to ask a question, share your experience, talk about support, send a compliment, or raise a concern.

Please contact us in the way that feels easiest for you: by phone, email, in person, or in writing. We will listen carefully and respond with care.

  • Telephone: 01423 858687
  • Email: comments@ubu.me.uk
  • In Person: Speak to your local Support Team Leader. or District Team Leader
  • Mail: Chief Operating Officer, Windsor House, Cornwall Road, Harrogate, North Yorkshire HG1 2PW

Our main hub is in Harrogate, and we support people across the North East, North West, Yorkshire, and East Midlands. You can find our latest Care Quality Commission reports at www.cqc.org.uk.

People using our services can find local service details and ombudsman contacts in their handbook, or by emailing contacts@ubu.me.uk.

If you want to work with us, talk to us, or explore what good support could look like, we would love to hear from you. A simple conversation is a good place to start.

Send us a message

Have a question? Need more information? Get in touch, we’re happy to help.